Effective Date: 01/07/2024

Viking Support ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.vikingservicesupport.co.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and home address when you fill out contact forms or request service.

Technical Information: IP address, browser type, device type, and pages visited, collected through cookies and analytics tools.

Service Information: Details about appliance models, repair needs, and service history.

2. How We Use Your Information

We use your information to:

Schedule and provide appliance repair services

Respond to your inquiries or service requests

Improve our website, services, and user experience

Send service-related updates or promotional offers (if opted in)

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service technicians or contractors involved in fulfilling your repair requests

Third-party tools used for website functionality (e.g., Google Analytics)

Legal authorities when required to comply with legal obligations or protect our rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic and usage patterns

Enhance user experience

Remember user preferences

You can manage cookie settings through your browser preferences.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure.

6. Your Choices

You can:

Opt out of marketing communications at any time

Request access to or deletion of your personal data by contacting us

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with the revised "Effective Date."

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Viking Appliance Repair